Job Description

Job Description

Job Description

The Transportation Supervisor leads the BFG Supply team of professional Truck Drivers across several regional branches, ensuring safe, efficient, and customer-focused delivery operations. This role is responsible for coaching, training, and developing drivers, maintaining full compliance with DOT and company safety standards, and driving continuous improvement in route performance, cost efficiency, and customer service.

The ideal candidate is a hands-on, motivational leader who thrives in a fast-paced environment and has a vision for building a best-in-class delivery operation that supports BFG’s commitment to service excellence.

Compensation Data: Exempt salary, based on experience.

Location: Grand Rapids, MI

Schedule: M-F, generally an 8am start. Hours will vary based on schedules and seasonality.

Travel: As needed; up to 20% expected

Key Responsibilities:

• Leadership & Coaching
  • Provide day-to-day supervision, guidance, and performance feedback to drivers across multiple BFG locations.
  • Serve as a role model for safety, professionalism, and customer-first service.
  • Conduct ride-a longs, safety observations, and coaching sessions to build driver capability and engagement.
  • Foster a culture of accountability, teamwork, and continuous improvement.
• Operations & Efficiency
  • Oversee daily routing, dispatching, and delivery performance to ensure on-time, accurate, and cost-effective service.
  • Analyze delivery patterns, mileage, fuel usage, and load efficiency to identify opportunities for route optimization.
  • Partner with branch managers to coordinate driver scheduling, equipment assignments, and workload balancing.
  • Support new branch integrations, acquisitions, or route changes by developing and implementing scalable logistics practices.
• Safety & Compliance
  • Ensure compliance with all DOT, FMCSA, and OSHA regulations including driver logs, pre/post-trip inspections, hours-of-service, fuel tax compliance, violation compliance, and vehicle maintenance records.
  • Conduct regular driver safety meetings and maintain training documentation.
  • Collaborate with HR and Risk/Safety to manage accident investigations, drug/alcohol testing protocols, and corrective action processes.
• Training & Development
  • Lead onboarding and ongoing training for drivers (e.g., customer service standards, load securement, defensive driving, Hazmat safety).
  • Partner with HR and Operations leadership to define driver career paths and recognition programs.
• Strategic Improvement
  • Identify process improvements and technology solutions to enhance driver productivity and customer experience.
  • Provide insights on delivery metrics and help shape the future vision for BFG’s transportation network.

What you will need to succeed:

Required:

• Minimum 5 years of experience in transportation, logistics, or fleet supervision (multi-location preferred).
• Strong understanding of Federal and State DOT rules/regulations.
• Knowledge of basic Hazmat transport requirements.
• Strong leadership, coaching, and communication skills.
• Proven track record of improving safety, efficiency, or customer satisfaction.
• Proficiency with routing software, telematics, and fleet management systems.

Preferred:

• Experience in distribution or wholesale environments (Lawn & Garden, Building Products, or similar).
• OSHA forklift certification or ability to train/oversee operators.
• Prior CDL Class A or B experience a plus

Core Competencies:

• Safety Mindset: Prioritizes compliance and employee well-being.
• Coaching & Development: Builds driver skills and morale through feedback and mentorship.
• Continuous Improvement: Identifies inefficiencies and implements creative, cost-effective solutions.
• Customer Focus: Ensures every delivery reinforces BFG’s reputation for reliability and service.
• Collaboration: Works cross-functionally with Branch, HR, and Supply Chain leaders to align operations.

Work Environment:

• Combination of office and field settings.
• Occasional travel to other BFG and customer locations
• Exposure to warehouse and outdoor environments during driver observations and audits.

Why Join BFG Supply:

• Medical, Dental, Vision and Prescription Drug Insurance Coverage
• HSA or FSA with employer contribution
• Employer Provided Life Insurance, Short-Term and Long-Term Disability Benefits
• FMLA, AD&D, Voluntary Benefits, EAP, Teladoc
• 401(k) Contribution Matching Program
• Paid Vacation and Holidays

Our Commitment and Difference:

BFG values ongoing improvement and growth, not only for our individual team, but also for our entire organization. We foster a culture that promotes learning, innovation, development, and the relentless pursuit of excellence in all aspects of our business. We are a fast-growing company, integrating the latest systems and technologies to streamline our internal operations and elevate the total customer experience.

Founded in 1972, BFG Supply has a long history of serving the Green Industry including Professional Grower, Independent Lawn & Garden, Controlled Environment Agriculture and Hydroponic industries. As an established industry leader, BFG provides the highest levels of customer service, the broadest product range, and innovative technology solutions. BFG is a true single source supplier for all your Green Industry needs from watering tools and control solutions to multi-acre fully integrated professional greenhouse structures. In a world full of change you can take comfort in knowing that BFG Supply is focused on caring for your business needs. We look forward to providing the best customer service in the industry and supporting the growth of our customers.

BFG Supply Company is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

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