Job Description

Codeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.

Who We’re Looking For:

The selected Technical Writer will develop and update user-friendly documentation such as procedural manuals, instructional guides, and brochures in clear and inclusive language. This position supports technology modernization and evolving business processes.

• Applicants must be current Wisconsin residents. Relocation is not supported for this role.
• Occasional travel to Madison, WI may be required for in-person meetings. Remote work is available for the majority of the assignment.
• Please include at least one writing or work sample (up to a maximum of three). Submissions without a sample will not be considered.
• Initial Duration: 07/14/2025 to 06/30/2026 (with potential for extension)

Responsibilities:

• Translate complex procedures and policy information into accessible language for diverse audiences.

• Collaborate with subject matter experts (SMEs) and cross-functional teams to gather, organize, and document information.

• Create and update user manuals, internal process documentation, and educational brochures.

• Ensure written materials meet organizational standards for clarity, tone, and accessibility.

• Evaluate and revise existing content for relevance, usability, and consistency.

• Develop visual content (e.g., diagrams, charts) to support written materials.

• Work independently while managing multiple priorities and deadlines.

Qualifications:

• Bachelor's degree or equivalent professional experience in insurance, employee benefits administration, or a related field.
• Minimum of 5 years of experience in technical writing, including development of documentation for varied audiences.
• Strong written and verbal communication skills with attention to detail.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Comfortable working independently and demonstrating initiative.
• Aptitude for quickly learning complex topics and simplifying them for broad understanding.
• Experience reviewing and editing content created by others.
• Collaborative approach to working with diverse teams and stakeholders.
• Familiarity with plain language standards and principles.

About Codeworks: Codeworks has over 25 years of experience serving Fortune 1000 companies in Wisconsin as well as our client's national locations. Our recruiting team excels at evaluating, advising, and connecting IT professionals with new opportunities that will satisfy their expectations regarding income and opportunity for growth. At Codeworks, we're committed to diversity, equity, and inclusion in our workforce and beyond. We believe in equal opportunities and value the unique perspectives that every individual brings to our team. Join us in creating an inclusive, innovative, and collaborative workplace where your talents can thrive.

Codeworks is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Codeworks, LLC discloses that the anticipated hourly pay range for this position is between $27 and $30. This range is subject to change based on job-related factors, including client requirements where applicable.

All full time Codeworks employees are eligible to enroll in the company’s medical, dental, vision, and life insurance plans. Additionally, employees can participate in Codeworks’ 401(k) retirement plan.

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