Job Description

Senior Staff Technical Quality Assurance

Reference #: 5611627004

Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers. Sagent powers servicers and consumers. You power Sagent!

About the Opportunity:

As a Senior Staff Technical Quality Assurance member at Sagent, you will be a key contributor to ensuring the quality and reliability of our software products and services. Leveraging your extensive experience and theoretical knowledge base, you will conduct a wide range of quality control tests and analyses to ensure that our software meets or exceeds specified standards and end user requirements. This role offers an exciting opportunity to lead quality assurance efforts, collaborate with cross-functional teams, and drive continuous improvement in our technology department.

Your day-to-day at Sagent:

Quality Control Testing and Analysis:

Conduct a wide range of quality control tests and analyses to ensure that software meets or exceeds specified standards and end user requirements.

Perform manual QA/testing of products and services, and may perform QA testing in environments that utilize state-of-the-art software automation applications testing processes.

Test Plan and Script Development:

Draft, revise, and approve test plans and scripts to ensure alignment with standards and IT strategy.

Create test data files with valid and invalid records to thoroughly test program logic and verify system flow.

Collaboration and Planning:

Collaborate with users to plan user acceptance testing, alpha and beta testing.

Ensure that system tests are successfully completed and documented, and all problems are resolved.

Policy and Procedure Development:

Develop, revise, and approve quality assurance and testing policies, standards, and procedures to ensure adherence to industry best practices.

We would love to hear from you if you have:

Bachelor's degree in Software Engineering, Information Technology, or relevant discipline with 4 - 6 years of experience in a related field. Experience will be considered in lieu of a degree.

Ability to apply a theoretical knowledge base to achieve goals through your own work, with specific functional expertise typically gained through formal education and experience.

Demonstrated experience conducting quality control tests and analyses to ensure software meets or exceeds specified standards and end user requirements.

Proficiency in manual QA/testing of products and services, and experience in environments that utilize state-of-the-art software automation applications testing processes.

Strong skills in drafting, revising, and approving test plans and scripts to ensure alignment with standards and IT strategy.

Ability to create test data files with valid and invalid records to thoroughly test program logic and verify system flow.

Experience collaborating with users to plan user acceptance testing, alpha and beta testing.

Proven ability to ensure that system tests are successfully completed and documented, and all problems are resolved.

Capability to develop, revise, and approve quality assurance and testing policies, standards, and procedures.

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owning lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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