Job Description

As a ‘Senior Product Manager’ you will be pivotal to creating roadmap, owning release plan for multiple Helix capabilities that is futuristic and meets industry and client needs.You will be responsible for continuous backlog management, prioritizing the backlog considering the needs and objectives of every stakeholder. As a thought leader in your business domain, bring in industry best practices, learnings from client demos and interactions into designing. You will anchor business pursuit initiatives, sales demo. You will have the opportunity to shape the Infosys Helix platform that enables payers and providers to deliver better care.

Mandatory : 12+ years of healthcare experience or 8+ years of product management experience. Expertise in one or more payer functions – Product, Member, Provider, Contracting, Claims, Quality, Risk Adjustment, HEDIS

Hands on experience working with

• Payer/ Provider/ PBM organizations
• Product Management/Product Engineering /Healthcare Operations
• Experience working with industry leading Enrollment, Claims, Billing or EHR systems.
• Managing product lifecycle in whole – from ideation, exploration, approval, development, implementation, measurement, and ongoing development.
• Expertise in US Government Program Line of Business - Medicare, Medicaid, Duals, Marketplace
• Plan Sponsor & Product, Enrollment & Billing, Provider Data Management, Provider Network Management, Claims, Encounters, Medicare and Marketplace Risk Adjustment.
• Developing results-oriented strategies to solve complex and open-ended business problems
• Diverse external stakeholders to analyze business viability, technical feasibility and user desirability.
• Market Analysis and Product fitment
• Diverse teams and providing direction on backlog prioritization.
• Communicating and facilitating architecture design discussions/decisions and impacts to key stakeholders
• Customer success on managing customer engagements and requirements.
• Leading business pursuits and product demonstrations.
• Agile Product Development Methodology
• Ability to work with distributed teams in India and US

Competencies

• Experience in market leading healthcare products (key emphasis).
• Proven track record of at least 8 years in software product management roles.
• Capability/Feature planning and design, manage the specifications of their development, and monitor their on-going operation to better understand customer experiences.
• Clearly communicating progress towards delivery, technical challenges that may occur.
• Act as a thought leader and subject matter expert in the assigned product area, develop essential product documentation including business case, business requirements and use cases.
• Own product backlog and collaborate closely with the platform engineering team.
• Create Journey Maps that re-imagine/re-define the healthcare problematic process areas
• Understanding of trends affecting customer adoption.
• Experience of working with enterprise customers, both technical and business, and at all levels.
• Influence leaders in diverse functional areas
• Strong business acumen including experience in estimation and pricing, market research.
• Demonstrated ability to navigate ambiguity and adapt quickly to new technology and processes.
• Strong analytical ability with exposure to data science and automation
• Teaming/Collaboration - Demonstrates exceptional leadership and team management skills, with a collaborative and empowering approach to achieve results through influence.
• Excellent communication, presentation, and interpersonal skills to develop lasting relationships with senior business or technical leaders with the highest levels of business acumen and technical expertise.

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