Job Description

Senior Administrative Assistant - Otolaryngology - Days

The Senior Administrative Assistant provides comprehensive administrative support to the Chair and assigned faculty within the Department of Otolaryngology/Head and Neck Surgery.

Key Responsibilities

Faculty Support & Scheduling:

• Manages faculty and division calendars
• Updates and distributes on-call calendars
• Tracks PTO and clinic closures

Meetings & Communication:

• Sets agendas and distributes materials for division meetings
• Manages event planning and logistics for division events

Travel & Reimbursement:

• Coordinates travel (including prior authorizations)
• Processes travel reimbursements

Credentialing & Purchasing:

• Handles licensure and credentialing processes
• Purchases medical/office supplies

Medical Administrative Tasks:

• Uses knowledge of medical terminology to support secretarial duties
• Compiles and maintains medical records, charts, and reports

Skills & Competencies

• Organizational & Multitasking Skills
• Excellent Communication (both written and verbal)
• Proficiency in Medical Terminology
• Knowledge of Hospital/Clinical Administrative Systems
• Independence & Decision-Making Ability
• Technological Proficiency (likely in tools such as Outlook, Excel, EMR systems)

Ideal Candidate Profile

An ideal candidate would be:

• Experienced in healthcare administration
• Comfortable balancing multiple calendars and priorities
• Familiar with academic medical environments
• Proactive and solutions-oriented, with good judgment

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