Job Description

Job Description

Job Description

WHO WE ARE

At ProService Hawaii, we empower businesses and employees across the islands. As Hawaii’s largest local HR partner, we provide innovative HR solutions in payroll, benefits, risk management, and more. With over 18 years as a Best Place to Work, we’re dedicated to fostering a purpose-driven, inclusive, and high-performing culture.

WHAT YOU’LL DO

We’re looking for a Salesforce Administrator to take technical ownership of Salesforce, one of our most mission-critical platforms. You’ll transform our current system into a scalable, secure, and streamlined solution that improves how Sales and Service teams connect with clients. This role is perfect for someone who thrives in tackling complex systems, enjoys reducing technical debt, and wants to make a real impact through automation and optimization.

• Lead Salesforce administration : Manage configuration and customization of the Salesforce platform, optimizing for usability, automation, and performance.

• Drive efficiency across departments : Enable better workflows and system usage through smart design and simplification.

• Monitor, measure, and enhance system usage : Ensure the platform is being fully leveraged to drive operational results and user productivity.

• Simplify complexity : Identify and eliminate redundant objects, fields, and customizations to streamline and scale the platform.

• Champion adoption and best practices : Document workflows, provide training, and promote user engagement through accessible, value-driven use of Salesforce features.

WHAT YOU BRING

• Repeated success administering and optimizing Salesforce, including designing automations and improving workflows.

• Proven ability to reduce technical complexity and enhance system scalability in fast-paced, high-growth environments.

• Track record of increasing internal adoption and utilization of Salesforce across multiple teams.

• Ability to thrive in changing priorities, taking ownership of projects that improve cross-functional operations.

• Strength in partnering with stakeholders to deliver clean, usable solutions that align with business goals.

Your unique background, perspectives, and experience matter to us. Even if you don’t check every box, we encourage you to apply and share your story.

WHY YOU’LL LOVE PROSERVICE

At ProService Hawaii, we’re not just about work—we’re about creating a community where people thrive. Here’s what makes us stand out:

• Purpose-Driven Culture : Integrity, collaboration, and continuous improvement are at our core. Join a team passionate about making a meaningful impact for our clients, community, and one another.

• Empowerment & Innovation : We encourage bold thinking, challenge the status quo, and empower you to take ownership of projects that drive real change.

• Growth Opportunities : With access to leadership development programs, mentorship, and clear career paths, you’ll have the tools and support to reach your full potential.

• Flexibility : We offer hybrid work options for Hawaii-based candidates and remote opportunities for mainland candidates willing to work in Hawaii Standard Time (HST), ensuring balance and connectivity no matter where you are.

• Competitive Pay & Benefits : We believe in recognizing and rewarding your hard work with competitive compensation, comprehensive benefits, and a commitment to your well-being. The pay range for this role is $71,581.00 - $98,4240.00 per year , depending on experience and qualifications.

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