Job Description

Job Summary:

Hayes Locums is a temporary physician and advanced practices staffing agency delivering excellence in the healthcare industry since 2012. Our dedication to positive match outcomes and high-impact service has won the company high praise Best Places to Work and the Fastest Growing Company in South Florida- SFBJ. Hayes Locums offers a fun, energetic work environment, with competitive benefits and personal growth opportunities backed by highly experienced, top-ranked industry professionals.

The Internal Credentialing Team provides white glove customer service to our physicians, advanced practitioners, and internal staff by processing Hayes Locums credentialing files. Your personal drive for excellence in service, detail orientation and interest in credentialing is imperative for this role. As the Internal Credentialing Coordinator, you will be the front lines of processing and vetting the applications that are initially submitted by healthcare providers working through Hayes Locums. This team is known for being the secret ingredient to the successful placement of our physicians and advanced practitioners.

Office Hours: 9-6pm (M-F in office)

1 remote day earned after 90-day training period once determined in good standing

Essential Duties and Responsibilities:

• Build proficiency in reviewing provider applications accurately and promptly, ensuring they meet the required guidelines.
• Collaborates with the sales team to obtain required documentation needed to process a credentialing file.
• Accurately prepopulate provider applications as needed.
• Work in conjunction with our External Credentialing, Licensing and Sales departments to confirm required credentialing information and supporting documents.
• Remain actively in touch with the Internal Credentialing Team and Sales consultants throughout the initial intake process.
• Actively seeks guidance, direction, coaching, and feedback from management, peers, and others from a position which assumes positive intent for development and growth.
• Completes work on time; proactively communicating progress and issues to relevant parties.
• Delivers quality outputs consistent with the expectations set forth leadership.
• Holds self-accountable.
• Takes ownership for understanding and resolving problems, issues, and questions. x Performs miscellaneous job-related duties as assigned.

Qualifications:

• Bachelor’s degree required.
• Proficient at Microsoft 365 products (Excel, Power Point, Word, and Outlook).
• Experience in Salesforce and MD-Staff is a plus.
• Detail Oriented and Critical thinking skills.
• Strong time management skills. x Ability to organize and prioritize work.
• Able to take direction and apply learning to all other relevant tasks.
• Excellent verbal and written communication skills.

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