Instructional Designer Job at Mavensoft Technologies, Richmond, VA

V1pteHNBNVBreUhsSEVNMDZ2VkorYXNuckE9PQ==
  • Mavensoft Technologies
  • Richmond, VA

Job Description

Role : Instructional Designer

Duration : 10 months

Location : Primarily Onsite - Richmond, VA

We are seeking an experienced Instructional Designer to develop and implement a comprehensive training program for our client,. The ideal candidate will design instructional materials, e-learning modules, interactive guides, and scenario-based training to support end-user readiness. This individual will also be responsible for developing assessment tools and KPIs to measure training effectiveness while ensuring alignment with project schedule, scope, and budget.

Key-skills: Instructional Design, Curriculum Development, E-learning Modules, Scenario-based Training, Camtasia, SnagIT, Microsoft 365, Call Center Operations, Billing Operations, Quality Assurance, Utilities Industry, Water and Gas, Microsoft Office Suite, Microsoft Teams, Microsoft Forms, Training KPIs, Assessment Development, Interactive Guides, Training Program Implementation, Operational Readiness, Cross-functional Collaboration

  • Responsibilities: Develop comprehensive training programs and content
  • Design e-learning modules, instructional guides, and interactive presentations
  • Create scenario-based training and simulations
  • Develop assessments and performance KPIs
  • Ensure training supports end-user readiness
  • Collaborate with cross-functional teams to maintain scope, schedule, and budget
  • Requirements: 7+ years of experience in instructional design and large-scale training programs
  • Strong background in curriculum development
  • Expertise in e-learning design and development tools
  • Preferred tools: Camtasia, SnagIT, Microsoft 365
  • 7+ years in training and QA within call center or billing operations (preferred)
  • 5+ years of operational experience in utilities (water, gas) or similar industries (preferred)
  • Strong interpersonal skills, approachable, good listener, with a sense of humor
  • Intermediate to expert-level proficiency in Microsoft Office Suite, Teams, and Forms

Job Tags

Similar Jobs

Flex-com LLC

Low Voltage Technician Job at Flex-com LLC

Job Description Job Description Low voltage laborer/ tech Install CAT 6 cable and fiber Install cable tray and hangers Willing to train Communication cabling and terminations is a plus Insurance and paid vacation Matched retirement

Headfirst Summer Camps

Junior Day Camp Counselor: Inspire Curious Campers (Bethesda) Job at Headfirst Summer Camps

 ...and a theme-based curriculum focused on fun and growth. Candidates must be at least 18 years old and able to supervise children in outdoor settings. The position requires resilience and collaboration within a camp team. This is an opportunity to inspire and create unforgettable... 

Ultimate Staffing

Japanese Bilingual Customer Service Rep Job at Ultimate Staffing

 ...and Qualifications Required Bilingual proficiency in Native Japanese and English Japanese - Proficient English - Read, Write,...  ...customers require a background check for certain positions, the Company faces a significant risk to its business operations and business...