Role : Instructional Designer
Duration : 10 months
Location : Primarily Onsite - Richmond, VA
We are seeking an experienced Instructional Designer to develop and implement a comprehensive training program for our client,. The ideal candidate will design instructional materials, e-learning modules, interactive guides, and scenario-based training to support end-user readiness. This individual will also be responsible for developing assessment tools and KPIs to measure training effectiveness while ensuring alignment with project schedule, scope, and budget.
Key-skills: Instructional Design, Curriculum Development, E-learning Modules, Scenario-based Training, Camtasia, SnagIT, Microsoft 365, Call Center Operations, Billing Operations, Quality Assurance, Utilities Industry, Water and Gas, Microsoft Office Suite, Microsoft Teams, Microsoft Forms, Training KPIs, Assessment Development, Interactive Guides, Training Program Implementation, Operational Readiness, Cross-functional Collaboration
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