Job Description

011110 CCA-Public Affairs

Position Summary:

The Director of State Government Affairs (Director) sits within The Government Affairs team and reports to the Vice President of Government Affairs/CareSource. This position also supports the CCA Plan President.

In collaboration with the VP, Government Affairs, department leadership and relevant market and corporate development leadership, the Director is responsible for the establishment and execution of the state policy, advocacy strategy & community engagement in Massachusetts.

The Director is responsible for coordinating policy positioning and advocacy strategy, collaborating with marketing and public relations on CCA's market positioning and executing on the Massachusetts Government Affairs plan to advance CCA's goals at the state level to defeat or mitigate actions by state officials that could negatively affect CCA's business or the consumers we serve. The Director is responsible for tracking legislative, regulatory and administrative activity, modifying and updating the Government affairs plan accordingly and proactively communicating to public affairs leadership, market leadership and affected business units any changes in law or policy that impact CCA's business.

The Director serves as the primary point of contact with trade associations engaged in state advocacy and supports alliance development with key stakeholders. The Director is responsible for intimately understanding and continuously enhancing strong relationships with the wide range of advocacy organizations across Massachusetts who are focused on the needs of individuals served by CCA, including those with disabilities and other complex health and social needs. He/she/they will also be primarily responsible for the creation and submission of CCA' community benefit report to the office of the Massachusetts Attorney General.

This is an individual contributor role in the organization with a high degree of impact with both internal and external stakeholders.

Supervision Exercised:

No, this position does not have direct reports.

Massachusetts Market Contract Key Personnel:

No, this position is not identified in the contract/s as key personnel.

Essential Duties & Responsibilities:

• Monitor and analyze legislation and regulatory activity in Massachusetts and communicate changes and implications to the relevant corporate partners to mitigate risk for departments across the organization.
• Proactively identify and communicate policy and political issues and trends that impact the company to relevant internal key stakeholders.
• Collaborate with appropriate CCA departments to develop state policy positions that advance CCA's business interests:
  • Develop subject matter expertise on a wide range of relevant state policy issues and provide insightful analysis on those issues with internal business partners.
  • Lead development of policy resources and materials to achieve state market policy goals.
  • Collaborate with other members of the legal and public affairs departments to prepare internal and external facing materials (white papers, testimony, articles, press releases, speeches, presentations, messages to the Board, letters-to-editors, op-eds, etc.) to promote CCA's policy positions.
  • Ensure alignment between state specific policy positions and CCA federal policy positions.
• Maintain and deepen strategic relationships with state elected officials, staff, and agencies.
• Support the corporate compliance department to interpret and implement applicable provisions of legislation and regulations in Massachusetts.
• Establish and maintain an intelligence-gathering strategy to proactively identify emerging trends to help the company navigate business decisions. Advise company leadership on state political activity.
• Manage a network of business and trade association partners in the region:
  • Attend industry events to manage and nourish relationships with trade associations.
  • Maintain communication channels with trade associations to gather intelligence on industry priorities and legislative and political developments relevant to those priorities and to provide feedback on proposed legislation, regulations, and similar guidance.
  • Work closely with like-minded advocacy organizations and serve as a representative on coalitions to further common policy priorities.
• Collaborate with the Vice President, Government Affairs in the identification, selection, contracting and oversight of state lobbyists and other consultants.
• Ensure that CCA is viewed as aligned with and supportive of the advocacy community's goals, including overseeing CCA's community sponsorship program, with the goal of fostering good will and strong advocacy community support of CCA.
• Work collaboratively with the Vice president of Government Affairs, and with internal stakeholders, identify the target populations, organizations and initiatives in which CCA will invest its charitable resources
• Work collaboratively with the Vice President, market, and corporate development leadership to establish annual goals and clear metrics to support progress toward those goals.
• Is responsible for monitoring, tracking, and reporting on the performance of CCA's retained lobbyists and consultants against those metrics.
• Other tasks as assigned.

Working Conditions:

• Standard office conditions.

• In-state travel required.
• Must reside in Massachusetts and be in the office multiple days a week.

Member Facing:

YES: The job has in-person contact (not telephonic/virtual) with CCA members or patients as part of the job duties.

PARTIAL: The job is expected to have in-person contact with CCA members or patients on a very limited capacity, only as part of a supervisory role or in a staffing crisis.

NO: The job duties do not involve face-to-face contact with members, even for staffing coverage purposes.

Required Education (must have):

• Bachelor's Degree in relevant field required

Desired Education (nice to have):

• Master's Degree preferred.

MA Health Enrollment (required if licensed in Massachusetts):

• No, this is not required for the job.

Required Experience (must have):

• 3-5 years related work state legislative, government advocacy or health care policy.
• A minimum of three (3) years of experience with Medicaid & Medicare managed care and other public health care programs is required.
• Experience developing written materials for internal and external audiences.
• Experience attending to variable legislative issues while meeting time-sensitive deadlines.
• Experience in effectively communicating complex ideas to company executive leadership, top-level government leaders and external thought leaders to win support for the company.

Desired Experience (nice to have):

• 2-4 years' experience as a registered lobbyist/advocate.
• Public Speaking
• Charitable giving experience

Required Knowledge, Skills & Abilities (must have):

• Strong passion for and interest in Medicare/Medicaid, disability and social policy and advocacy on behalf of CCA's membership.
• Knowledge of inner workings of the Massachusetts state government, policymaking, and budgetary processes.
• Excellent collaboration, problem-solving and organizing skills.
• Persuasive writing skills

Required Language (must have):

• English

Other (optional):

• Standard office equipment

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