Customer Success Representative - Bilingual Job at Verifi® Concrete, Miami-Dade County, FL

WEp1OXRBeE9raXJuR1VNMzZQZEMrcWNqb0E9PQ==
  • Verifi® Concrete
  • Miami-Dade County, FL

Job Description

Job Description

Verifi Concrete is a leading provider of cutting-edge digital solutions for the concrete industry, revolutionizing how concrete is monitored, managed, and optimized. Our technology enables real-time tracking of concrete properties, enhancing quality control, efficiency, and sustainability across construction projects. With a strong focus on innovation, automation, and data-driven insights, Verifi Concrete empowers clients to reduce material waste, improve operational performance, and drive cost efficiencies.

As we continue our global expansion, we are looking for dynamic professionals to join our team and contribute to transforming the future of concrete & construction technology.

Candidate must be located in the Southern FL area with a preference of bilingual (English / Spanish)

Business Management:

  • Providing solutions for their businesses that are in line with value derived from Joint Business Plans with customer .
  • Monitoring competitor activity and ensuring appropriate action is taken.
  • Building long-term relationships with customers ensuring that value needs are fulfilled, helping provide process’, structure and value support
  • Networking through active participation in industry association events and committee assignments
  • Working directly with Field Service Managers and Field Service Technicians to bring value to customer

Commercial & Excellence in Execution:

  • Actively works with other departments including Sales, Field Service, command center and R&D to ensure customer service needs are met. Identifies bottlenecks in service and works within the company to resolve issues
  • Works with Customer Success Manager to create process’ and plans to promote value, derived from Joint Business plans with Client Engagement Managers
  • Coordinates initiatives with team members in Client Engagement and Customer Success Manager
  • Leads the development and implementation of the account plans and value actions. The assigned Account(s) initiatives and success will be the responsibility of the Customer Success Representative
  • Leveraging local relationships to generate leads in current markets up to the Client Engagement Manager and Business Development.

Is this job for you ?

Education

Required

  • High School Diploma or Equivalent

Preferred

  • Bachelor’s Degree - Engineering or Business

Work Experience

Required

  • Microsoft Excel/Outlook
  • Bilingual - English / Spanish

Preferred

  • Business knowledge - Business, sales experience
  • 5+ years of product engineering experience with electro-mechanical system, preferably in the industrial sector
  • 3+ years Ready mix or equal experience
  • Tableau/Power BI

Licenses and Certifications

Osha 10 - Preferred

Job Tags

Work experience placement, Local area,

Similar Jobs

Ultimate Staffing

Japanese Bilingual Customer Service Rep Job at Ultimate Staffing

 ...and Qualifications Required Bilingual proficiency in Native Japanese and English Japanese - Proficient English - Read, Write,...  ...customers require a background check for certain positions, the Company faces a significant risk to its business operations and business... 

Headfirst Summer Camps

Junior Day Camp Counselor: Inspire Curious Campers (Bethesda) Job at Headfirst Summer Camps

 ...and a theme-based curriculum focused on fun and growth. Candidates must be at least 18 years old and able to supervise children in outdoor settings. The position requires resilience and collaboration within a camp team. This is an opportunity to inspire and create unforgettable... 

Flex-com LLC

Low Voltage Technician Job at Flex-com LLC

Job Description Job Description Low voltage laborer/ tech Install CAT 6 cable and fiber Install cable tray and hangers Willing to train Communication cabling and terminations is a plus Insurance and paid vacation Matched retirement