Job Description

Job Description

Job Description

Benefits:

• Flexible schedule
• Free uniforms
• Paid time off

About the Role:
Park Avenue Cleaners in Port Arthur, TX is seeking a Telemarketing/Customer Service Representative to join our team. This role offers the opportunity to work in a fast-paced, customer-focused environment with room for growth and advancement.

1. Answering customer inquiries : Responding to phone calls, emails, chats, or social media messages.

2. Resolving complaints : Handling customer concerns or complaints, offering solutions, and ensuring satisfaction.

3. Providing product/service information : Assisting customers with product details, services offered, and troubleshooting.

4. Processing orders or transactions : Assisting with order placement, returns, exchanges, or billing inquiries.

5. Documenting interactions : Keeping records of customer inquiries, issues, and resolutions for future reference.

6. Maintaining customer relationships : Ensuring customers feel valued, offering loyalty programs or promotional offers when applicable.

Effective communication, patience, problem-solving, and empathy are key skills for a successful customer service representative.

About Us:
Park Avenue Cleaners has been providing top-quality cleaning services to the Mid-County community for over 25 years. Our commitment to customer satisfaction and attention to detail has made us a trusted name in the industry. Join our team and become part of a company that values its employees and provides opportunities for professional growth.

Job Tags

Flexible hours,

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