Customer Service Representative Job at Leeds Professional Resources, Brandon, FL

V0pLOXRnRkxtQzdtSEVvMTVmQkMvNmtscmc9PQ==
  • Leeds Professional Resources
  • Brandon, FL

Job Description

Job Description

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Pay $18/HR (Monday-Friday Day Shift)

Work Environment: In-office training for about 2-3 weeks. After successful training this position will become work from home.

Additional Info:

  • Must have reliable transportation and home internet access

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Excellent communication skills and Microsoft Office Suite

Job Tags

Work at office, Day shift,

Similar Jobs

Ultimate Staffing

Japanese Bilingual Customer Service Rep Job at Ultimate Staffing

 ...and Qualifications Required Bilingual proficiency in Native Japanese and English Japanese - Proficient English - Read, Write,...  ...customers require a background check for certain positions, the Company faces a significant risk to its business operations and business... 

Flex-com LLC

Low Voltage Technician Job at Flex-com LLC

Job Description Job Description Low voltage laborer/ tech Install CAT 6 cable and fiber Install cable tray and hangers Willing to train Communication cabling and terminations is a plus Insurance and paid vacation Matched retirement

Headfirst Summer Camps

Junior Day Camp Counselor: Inspire Curious Campers (Bethesda) Job at Headfirst Summer Camps

 ...and a theme-based curriculum focused on fun and growth. Candidates must be at least 18 years old and able to supervise children in outdoor settings. The position requires resilience and collaboration within a camp team. This is an opportunity to inspire and create unforgettable...