Job Description
Job Description
Administrative Assistant/ Receptionist
CEI is seeking an Administrative Assistant/ Receptionist to be based in our U.S. corporate headquarters located in Robinson Twp., PA. The Administrative Assistant/ Receptionist will be the face of CEI's Department of Technology Solutions and will be responsible for performing a broad range of administrative support tasks for a fun and fast-paced team.
Key Responsibilities:
- Front Desk Reception :
- Greet and assist visitors in a courteous and professional manner.
- Answer, screen, and direct incoming phone calls to the appropriate departments or staff members.
- Maintain a clean and welcoming reception area.
- Administrative Support :
- Manage daily office operations, including filing, photocopying, faxing, and scanning documents.
- Handle incoming and outgoing mail, packages, and deliveries.
- Schedule appointments, meetings, and conference rooms as needed.
- Maintain office supplies inventory and place orders when necessary.
- Assist in the preparation of documents, reports, presentations, and spreadsheets.
- Communication and Coordination :
- Communicate and coordinate with internal staff, clients, and vendors.
- Manage calendars and assist with scheduling meetings, conference calls, and travel arrangements.
- Handle and prioritize incoming emails and correspondence.
- Data Entry and Records Management :
- Maintain and update databases and filing systems, both electronically and physically.
- Ensure that all records are accurately filed and stored in compliance with company policies.
- Customer Service :
- Provide information and support to customers and clients via phone, email, or in person.
- Handle inquiries, resolve issues, and escalate concerns to the appropriate department when necessary.
Qualifications:
- Completed bachelor’s degree from an accredited College or University.
- Proven experience as a receptionist, administrative assistant, or in a related field.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office equipment (e.g., fax machines, scanners).
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Professional appearance and demeanor.
- Ability to handle sensitive information with discretion.
- Strong customer service orientation and problem-solving skills.
Work Environment:
- Office environment with regular working hours, on-site 5 days a week.
- Frequent interaction with staff, clients, and vendors in person, by phone, and through email.
- May involve some standing or sitting for extended periods of time.
Job Tags
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