Job Description

Job Description

Who We Are

At Sun Title, we don’t just close deals—we build lasting relationships. Headquartered in Grand Rapids and serving communities across West Michigan, we’re a title company rooted in trust, innovation, and a deep commitment to service. We say “YES!” to collaboration, growth, and creating a workplace where every team member is empowered to make an impact.

Our culture is built on doing the right thing, assuming positive intent, and protecting what makes Sun Title special. We’re growing with intention—guided by the voices of our employees and a leadership team that values transparency, continuous improvement, and meaningful connection. If you’re passionate about people, driven by relationships, and ready to grow your career in a company that values heart as much as hustle—you’ll feel right at home here.

Join Our Team as an Account Executive – Kalamazoo Region

We’re looking for a relationship-driven Account Executive to join our team and serve clients in the West Michigan (Kalamazoo) area. This is a high-impact role for someone who thrives on building trust, solving problems, and helping others succeed.

What You’ll Do

As an Account Executive, you’ll be the face of Sun Title for our clients—real estate agents, lenders, developers, and attorneys—building lasting relationships and driving business growth through trust, education, and service excellence.

• Cultivate Relationships : Serve as a strategic partner to clients, understanding their needs and delivering tailored solutions.
• Drive Growth : Identify new opportunities, attend industry events, and expand our client base through thoughtful outreach and engagement.
• Educate & Empower : Guide clients through the title and escrow process, ensuring clarity and confidence every step of the way.
• Resolve & Respond : Act as a liaison between clients and internal teams, resolving issues with professionalism and care.
• Strengthen Loyalty : Foster long-term partnerships and gather feedback to continuously improve our services.
• Leverage Technology : Use CRM tools to manage client data, track communications, and stay ahead of follow-ups.

What You Bring

• A natural ability to connect with others and build trust.
• A proactive, solution-oriented mindset.
• Strong organizational skills and attention to detail.
• Comfort with Microsoft Office 365 (Word, Excel, Outlook); CRM experience preferred.
• Familiarity with title industry software (ResWare, ProForm Select) is a plus.

Qualifications

• High school diploma or GED required; bachelor’s degree in marketing, sales, or business preferred.
• Minimum of 4 years in customer service, sales, or marketing.
• Knowledge of real estate transactions and escrow services is a plus.
• Valid Title Producer’s License and Notary Public License (or willingness to obtain within 1 month of hire).
• Valid driver’s license.

Why Sun Title?

We’re more than a title company—we’re a team of passionate professionals committed to making a difference. At Sun Title, you’ll find:

• A culture that values empowerment, respect, and collaboration.
• A leadership team that believes in doing the right thing and assuming positive intent.
• A vibrant work environment where innovation and excellence are celebrated.
• Opportunities to grow your career and make a meaningful impact.

What We Offer

• Competitive Salary + Bonus Plan
• 401(k) Retirement Plan
• Paid Vacation
• Health, Dental & Vision Insurance
• A culture of empowerment, innovation, and continuous improvement

Grow With Us

If you’re ready to bring your energy, expertise, and heart to a company that’s redefining what it means to serve, we’d love to meet you.

Apply today and help us continue to deliver exceptional experiences—one relationship at a time.

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